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Telephone & Email Support
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Our Help Desk office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time. After hours emergency support is also available. Call 360.213.2750 (800.808.6199).
If instead you would like to schedule an on-site service appointment, please call 360.213.2730, option 4.
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Online Support - Direct to your Desktop
Please fill out each of these fields, including your phone number with area code in the following format: 360-555-5555.
Choose "Cyclone Support" from the list below and click the button to proceed.
This will initiate a chat session. Then with your permission, we will be able to remotely access your computer to more easily assist you.
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